The one-way “call” phenomenon that started with “Hello” in this very rapidly changing and developing market turned into a multi-channel, very capacious structure today.
Tegsoft was established in 2008 as a Telecommunication Software Development Company which focuses on developing IP PBX and Contact Center products.The need goes far beyond just managing the incoming call or providing services through outbound calls. Contact Centers today are multi-channel communications points that deliver increasing sales performance, where web-based search and chat applications are managed using SMS-text, fax, email and social media channels. The important thing here is that the system can be managed as a customer-focused, time-and-space independent and solution-oriented contact point. Unlike many international Call Center developer companies, Tegsoft has been providing web-based solutions in a modular structure from the very first beginning of development process.
In 2015, CIO Review Magazine searched for Call Center technology solution provider technology companies in a vast territory covering Europe, America and the Middle East. We are very proud to share that, Tegsoft was elected as one of the 20 Most Promising Contact Center Providers among over 500 companies with its innovative technologies and unrivaled customer experience.Today, as Tegsoft, we are a leader in Web Based Call Center Software Provider with a local market share of 60%. We have been working for 9 years only and only focusing on R&D. We are raising our overseas market targets each year and exporting “software” by the help of 25-language support and strong strategic partnerships.
To become a point of contact which is:
• Customer focused
• Working independently from time and space
• Providing solutions based on productivity.
Focusing R&D to develop innovative solutions according to the new trends in Contact Centers Our Power: Technological Infrastructure
The infrastructure of Tegsoft products is prepared by choosing the most updated technologies and products.
With the goal of providing high quality, hardware-independent structure; Tegsoft uses IBM DB2 as database, CentOS as Operating System and Enterprise Java as
software development platform in its products.
Our Purpose: To make the right investment and ensure business continuity
Tegsoft delivers its products through trained and experienced authorized business partners. They are regularly trained in order to provide quality service with the aim of high customer satisfaction during the sales and after-sales service period.
Our difference: Extensive network and sectoral expertise
Integration with national and international brands Tegsoft has an extensive sales and support network with Authorized Business Partners and over Authorized Sales Partners,
• 15+ Sectors
• 700+ Customers
• 25.000+ Agents
• 52.000+ IP PBX Extensions
• In a day, Manages over 2.000.000 call traffic
As Tegsoft Call Center product TegsoftCC works with TegsoftPBX infrastructure, it can work integrated with Avaya, Nortel, Cisco, Siemens, LG-Ericsson, and Microsoft Skype for Business PBXs.
Tegsoft CCaaS on IBM
Global Offices Established
Tegsoft Native SIP Server
IBM Power8 Server Architecture
Contact Center Technology
Elected as one of 20 Most
Promising Contact Center
Solution Provider among 500+
Companies in Global
Appliance IP PBX System
Production for SMBs
TegsotPBX IP PBX
TegsoftCC Contact Centerssimos porro.
For the success of the companies, the key is making people feel happy in every interaction with the company. So our primary goal is to design and deliver tools for making people happy.
I am here to make sure, people get the most out of Tegsoft Solution and happy with the result.
I am here to help our customers improve their business.
I am a people's person, who loves engaging customers and I am absolutely fanatical about creating and delivering exceptional customer experiences.
I am here to ensure that you are getting the most out of Tegsoft products and services.
I am here to improve your experience with Tegsoft products and services with my 30 years of experience in education.
Calm down and just let me know. I'm here for your sentences ending with a question mark.
I'm here to create the most accurate solution scenario and successfully finalize your projects.
I 'm here to help you find the product you require.
I'm here for you to get the best service.
I am here to improve the sales and marketing processes of our business partners and to create new business opportunities together.
"Keep it simple but perfectly working." I find the most satisfaction when it is easy to use a product, while it works as expected.
What can be done with just two numbers (0,1)? I'm here to show you this.
I am the one who hunts those errors before they reach our customers. You see any errors... No? Because we took care of them.
I am here to make programs focused on customer happiness.
I’m here to provide you flawless and satisfying software experience.
I am ready to share the best advice on 'why, how, what' questions in the software.
Encountering an unexpected problem about your software? Just let me know and I’ll make sure to fix it before anyone else having noticed it.
I am here to ensure continuity and keep performance at its peak.
There is no error that cannot be detected. I'm here to detect errors both manually and with automation.
I always set the right sentences, look at the right pictures and admire the right designs.
I'm here to help you use the product effectively and correctly.
I am here to organize and maintain financial records about the tegsoft company.