Explore Tegsoft Outbound Contact Center: for maximizing the effectiveness of Tele-Sales and Tele-Marketing Campaigns.
Contact centers are competent in supporting sales and marketing operations, campaign researches for informing customers and determine their needs, and time and cost management.
Automated call campaigns can be conducted through Agents (Attended) or IVR (unattended).
Depending on the nature of the campaign, three different calling methods can be used for the Outbound Contact Center to work with maximum effectiveness
To help companies provide excellent call center experience to their customer, we offer the following features with our Outbound Contact Center Agent Package:
Tegsoft’s Outbound Contact Center Agent Package includes advanced integration patterns for your Customer Relationship Management (CRM) software, as well as embedded CRM application.
TegsoftCRM performs the following operations:
Tegsoft's product was tested for approximately 4 months. We received positive results from this test, in which users were included in the center and one in each region; Then we decided to move our system to Tegsoft.
We provide E-learning environment with easy access with customers’ specified identification features. You can reach to enriched learning objects easily, for more effective use of products.
Tegsoft Knowledge Base has the technical support materials oriented to different needs. Additionally, we also give free e-mail support for product-oriented technical support needs. If a company wants to get either a remote or on-site support, we are more than happy to serve you, future Business Partners.
It is better to see something once than to hear about it a thousand times.
We happily offer and present to you the Tegsoft platform! We can provide you with either a free on-premise demo or a 30-day money payback guaranteed demo on Cloud together with our partners.